luck bd's Terms and Conditions
Please read the following terms carefully before using this platform. This document establishes the legal basis for the use of services between you and luck bd.
Table of Contents
1 Applicability and Definitions
These terms and conditions ("Terms") apply to all services, games, promotions, and transactions on the luck bd platform. By accessing the site, creating an account, or using any service, you are considered to have fully agreed to these Terms. If you do not agree with any part of these Terms, you are requested not to use the site.
1.1 Definitions
- "Platform" — luck bd's website, mobile app, and all associated digital services.
- "Member" — any registered user who uses the platform through an active account.
- "Balance" — the total funds held in a member's account, including bonus balance.
- "Bonus Balance" — funds that cannot be withdrawn until promotional conditions have been met.
- "Wagering" — the requirement to place a specified amount in bets before bonus funds become withdrawable.
1.2 Language and Interpretation
These Terms are written in Bengali and the Bengali version shall be considered final. In the event of any dispute, the Bengali text shall take precedence.
2 Account Registration
Opening an account at luck bd is free. Members must provide accurate and complete information at the time of registration. Providing false information may result in immediate account closure and forfeiture of balance.
2.1 Registration Eligibility
- Members must be 21 years of age or older.
- Each person may open only one account.
- Creating multiple accounts using the same device, IP address, or payment method is prohibited.
- Accounts are for personal use only — they may not be shared with others or used for commercial purposes.
2.2 Identity Verification (KYC)
To ensure secure transactions, luck bd reserves the right to verify a member's identity. This process may require a national ID card, passport, or other government-issued documents. Withdrawals may be delayed if verification is not completed.
2.3 Account Security
Members are solely responsible for the security of their login credentials (username and password). Passwords should not be shared with anyone. If you suspect any unauthorised access to your account, contact the support team immediately.
3 Age Verification and Restrictions
luck bd is a 21+ platform. Registration and any financial activity on this site is strictly prohibited for minors (those under 21 years of age). Declaring your age at registration is mandatory, and luck bd may request proof of age at any time.
If it is found that a member registered or played while underage, the account will be closed and all deposits refunded, but no winnings will be paid. To learn more about responsible gaming policies, please read our Responsible Gaming page.
3.1 Geographic Restrictions
luck bd's services may not be available to users in certain countries or regions. Accessing the platform from a restricted region using a VPN or proxy is a violation of these Terms and may result in account closure.
4 Deposits and Withdrawals
luck bd supports Bangladesh's major mobile financial services. bKash, Nagad, Rocket, Upay, and bank transfer can be used for both deposits and withdrawals. For bank transfers, major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, or Islami Bank can be used.
4.1 Deposit Terms
- The minimum deposit amount for each method is ৳200.
- Deposited funds must come from the member's own payment method — third-party methods are not accepted.
- Funds will be added to the balance only after the deposit has been successfully processed.
4.2 Withdrawal Terms
- The minimum withdrawal amount is ৳500.
- Withdrawals are generally completed within 15 minutes to 2 hours.
- KYC verification must be completed before requesting a withdrawal.
- The withdrawal method must match the deposit method.
- Withdrawals may be restricted until active bonus wagering requirements have been met.
4.3 Transaction Verification
luck bd reserves the right to investigate any unusual or suspicious transactions and to request additional documents. The relevant withdrawal may be placed on hold during this investigation.
5 Bonuses and Promotional Offers
luck bd offers various bonuses and promotional offers. These offers are subject to specific terms and may be changed or discontinued at any time.
5.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to ৳5,000. The wagering requirement on the bonus amount is 15x. For example: depositing ৳1,000 adds ৳1,000 in bonus, giving a total balance of ৳2,000; to make the bonus withdrawable, ৳1,000 × 15 = ৳15,000 must be wagered.
5.2 Weekly luck bd Reward
A 50% bonus on any deposit is available once per week, up to ৳3,000. The wagering requirement is 18x, with a minimum deposit of ৳200. Example: ৳2,000 deposit → bonus ৳1,000 → wagering ৳1,000 × 18 = ৳18,000.
5.3 luck bd Slot Festival
A 75% bonus is available once per day for deposits made specifically to play in the slots section, up to ৳5,000. The wagering requirement is 20x. Example: ৳2,000 deposit → bonus ৳1,500 → wagering ৳1,500 × 20 = ৳30,000.
5.4 Other Promotions
- luck bd Birthday Gift — a one-time reward of up to ৳1,500 on the member's birthday; wagering 10x.
- Refer a Friend to luck bd — a reward of up to ৳2,000 for each successful referral; wagering 12x.
- Weekend luck bd Cricket Bonus — a 30% bonus on deposits for cricket betting on Saturdays and Sundays, up to ৳4,000; wagering 15x. Example: ৳2,000 deposit → bonus ৳600 → wagering ৳600 × 15 = ৳9,000.
5.5 General Bonus Terms
- Bonus balance cannot be withdrawn directly — it will be converted to real balance only after the specified wagering is completed.
- Having multiple bonuses active at the same time is generally not permitted.
- A maximum bet limit may apply alongside a bonus — details will be stated in each offer's terms.
- If a bonus is misused or an attempt is made to exploit the system, the bonus will be cancelled.
6 Game Rules and Results
All games and betting markets on the luck bd platform have their own rules, which can be found on each game's description page. General rules are given below.
6.1 Casino Games
- All game results are determined by a Random Number Generator (RNG) and are independently tested.
- If a game round is cancelled due to a technical error, the bet for that round will be refunded.
- If a disconnection occurs during a game, the game state saved on the server will be considered final.
6.2 Sports Betting
- If odds change after a bet is placed, the odds at the time of the bet apply.
- If a match is cancelled or abandoned, bets are generally voided and the staked amount is refunded.
- In the case of a multi-bet, if one selection is voided, it is removed and new odds are calculated for the remaining selections.
6.3 VIP Benefits
The luck bd VIP programme has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. The weekly cashback rate differs at each tier: up to 0.2% at Bronze, up to 0.4% at Silver, up to 0.6% at Gold, up to 0.8% at Platinum, and up to 1.0% at Diamond. Cashback is calculated on the week's net losses.
7 Prohibited Activities
The following activities are strictly prohibited on the luck bd platform. Violating these prohibitions will result in immediate account closure and the relevant balance may be forfeited.
- Operating multiple accounts for the same person.
- Placing bets in an organised manner with the intent to abuse the bonus system (bonus hunting or arbitrage).
- Attempting to launder money through an account.
- Using hacking, bots, or automation software.
- Registering with a false identity or false information.
- Depositing or withdrawing using a third-party payment method.
- Harassing other members or disrupting the normal operation of the platform.
8 Account Suspension and Closure
8.1 luck bd's Rights
luck bd may suspend or close an account at any time, without prior notice, in the following circumstances:
- Violation of any clause of these Terms.
- Failure to complete identity verification or KYC.
- Suspicious or unusual transactions.
- Court or government orders.
8.2 Member's Rights
Members may voluntarily close their account at any time. It is advised to complete all pending withdrawals before closing. Requests for self-exclusion or a break can be made through 24/7 live chat.
9 Limitation of Liability
The luck bd platform is provided on an "as is" basis. luck bd's liability is limited in the following matters:
- Losses caused by internet disconnection.
- Delays or failures by third-party payment providers.
- Unexpected technical issues or server downtime.
- Losses resulting from a member sharing their password or login credentials with others.
Gambling and betting can lead to financial loss. luck bd is committed to ensuring a responsible gaming environment, but the final decision rests with the member.
10 Privacy and Data Protection
luck bd is firmly committed to protecting members' personal information. Full details of how we collect, store, and use your information are provided on our Privacy Policy page, which forms an integral part of these Terms.
10.1 Use of Information
- Members' information is used solely for the purposes of providing services, identity verification, and security.
- Information is not sold to third parties without the member's consent.
- Information may be provided to authorities where there is a legal obligation to do so.
10.2 Cookies
luck bd uses cookies to improve user experience. By browsing the site, you are considered to have consented to the use of cookies.
11 Terms Changes
luck bd reserves the right to change these terms and conditions at any time. Members will be notified by email or through the platform before the changes take effect. Continued use of the site after the changes will be considered acceptance of the new terms.
If a member does not agree with the new terms, they may request to close their account. In that case, the active balance (excluding bonus balance) will be returned.
12 Contact & Dispute Resolution
If you have any questions or complaints about these terms, please contact our support team directly. luck bd provides support in both Bengali and English 24/7 via live chat and email.
Support email: [email protected]
12.1 Complaint Process
Please first raise any complaint through live chat. If it is not resolved, write the details by email. luck bd generally reviews and responds to all complaints in a timely manner.
12.2 Frequently Asked Questions
For answers to common questions, visit our FAQ section, where answers to the most frequently asked questions about accounts, payments, bonuses, and games are provided.